Balaji Lights (“we”, “us”, “our”) operates the Balaji Lights website (balajilights.com) and the Balaji Lights mobile app. This policy explains what information we collect, how we use it, and the choices you have.
We collect information you provide directly, including your name, email and phone number when you create an account; your shipping and billing address and the products you order; and basic technical data needed to run the app. Payments are processed by Razorpay — we do not store your full card or bank details on our servers.
To create and manage your account, process and deliver your orders, process payments through Razorpay, respond to your enquiries, and operate and improve our website and app.
We do not sell your personal information. We share it only with providers who help us run our business: Razorpay for payments, our courier partners for delivery, and our hosting provider. We may also disclose information where required by law.
We use secure (HTTPS) connections and restricted access to protect your information. Payment data is handled by Razorpay under their own security standards.
You can view and update your account details and saved address at any time in the app or on our website. To delete your account and associated personal data, email us at the address below.
Our services are not directed to children under 13, and we do not knowingly collect their personal information.
We may update this policy from time to time. The latest version will always be available on this page.
Questions about this Privacy Policy or your data? Email info@balajilights.com.